Privacy Policy
Last updated: May 10, 2026
This Privacy Policy describes how image2ppt ("we", "us", "our") collects, uses, and protects your information when you use our service at image2ppt.com (the "Service").
1. Information We Collect
| Data Type | What | Why | Retention |
|---|---|---|---|
| Email address | Provided during account creation | Account authentication, service communications | Until account deletion |
| Uploaded files | Images and PDFs you upload for conversion | Processing your conversion request | Automatically deleted after 30 days |
| Generated files | PPTX files produced by the Service | Delivering your conversion result | Automatically deleted after 30 days |
| Usage data | Job status, credit transactions, quality ratings | Service operation and quality improvement | Until account deletion |
| Technical data | IP address, browser type, request timestamps | Security, rate limiting, debugging | 90 days |
| Device characteristics | An irreversible hash derived from your browser and device characteristics (browser type, language, time zone, screen, and canvas rendering). No plaintext device information is stored. | Anti-abuse: detecting duplicate-account and fraud signals | Until account deletion |
2. How We Use Your Information
- Service delivery: Processing your business slide and PDF-to-PPTX conversions.
- Account management: Authenticating your identity, managing credits.
- Quality improvement: Analyzing conversion quality metrics (aggregated, not individual files).
- Communications: Sending login codes, service notifications, and responses to support requests.
- Security: Detecting abuse, preventing fraud, enforcing rate limits.
3. How We Do NOT Use Your Information
- We do not use your uploaded files to train AI models.
- We do not sell, rent, or share your personal data with third parties for marketing purposes.
- We do not display advertising or use tracking pixels from ad networks.
- We do not retain your uploaded files beyond the 30-day automatic deletion period.
4. Third-Party Services
We use selected service providers to host and operate the Service, process conversions, deliver transactional emails, and handle payments. They process personal data only as needed to provide their services to us, and we do not authorize them to use your data for their own marketing.
| Service | Purpose | Data Shared | Privacy Policy |
|---|---|---|---|
| Google Cloud Platform | Hosting, storage, and server infrastructure | Account data, uploaded files, generated files, and technical logs | Google Cloud Privacy Notice |
| Google Gemini API (paid service) | AI-powered slide element extraction | Uploaded slide images, PDF page images, and extraction prompts/responses. For paid Gemini API, Google does not use prompts, uploaded files, or responses to improve its products; Google may temporarily log or cache data for safety, security, abuse prevention, and legal compliance. | Gemini API Terms |
| Paddle | Payment processing and Merchant of Record | Email address, checkout/customer information, payment and billing details, purchase/refund records | Paddle Privacy |
| Alibaba Cloud DirectMail | Transactional emails, including login codes | Recipient email address, login-code email content, and delivery metadata | Alibaba Cloud Privacy |
5. Data Storage and Security
- Our servers are hosted on Google Cloud Platform (GCP).
- All data in transit is encrypted via HTTPS/TLS.
- Database files are stored on encrypted volumes.
- Access to production systems is restricted to authorized personnel.
- We perform regular backups of account data (not uploaded files).
6. Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate data.
- Deletion: Request deletion of your account and associated data.
- Export: Request your data in a portable format.
To exercise any of these rights, contact us at support@image2ppt.com. We will respond within 30 days.
7. Cookies and Analytics
We use minimal cookies strictly for:
- Session management: Keeping you logged in (authentication token).
- Language preference: Remembering your chosen language (Chinese/English).
We collect aggregate page-view metrics using a self-hosted, cookieless analytics service (Umami) to understand traffic and improve the Service. It does not set cookies, does not track users across sites, and does not share data with third parties. We do not use advertising cookies or third-party tracking cookies.
8. Children's Privacy
The Service is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
9. International Data Transfers
Our servers are located outside of mainland China. By using the Service, you consent to the transfer of your data to our servers. We take appropriate measures to protect your data in accordance with this Privacy Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users of material changes via email. The "Last updated" date at the top indicates when the most recent revision was made.
11. Contact
For questions about this Privacy Policy or to exercise your data rights, contact us at: